Latest News & Information


On this page:

16 Feb - New launch date for CarillionAmey customer housing portal
03 Feb - AFF receives MOD response to loss of e-bluey
02 Feb - AFF receives Defence response to our FAM Manifesto
01 Feb - MOD's FAM survey results released
23 Jan - Latest AFF roadshow comes to Kinloss
18 Jan - Did you know? Good news for homeowners redeployed within the UK
09 Jan - New Year, new career: FREE employability sessions for Army spouses/partners in Wiltshire
AFF responds to Scottish Cabinet Secretary for Finance and the Constitution’s announcement concerning tax rates in Scotland.
AFF responds to ‘Army 2020 Refine’ announcement 
AFF and the other Families Federations add families’ view to Covenant Annual Report
AFF launches FAM Manifesto on behalf of Army families
AFF director among 2017 fellows of Clore Social Leadership framework
Armed Forces children in Wales share their experiences through short films and digital stories
AFF is coming to Kinloss, so save the date!
AFF Germany Roadshow 2016 Q&As
AFF awarded Libor money for vital research into Army family life
AFF discovers the secret to success for working Army spouses and partners
Service families to benefit from CMI membership
Spouses in business was order of the day at AFF’s latest roadshow
Covenant commitments: ensuring your future
AFF Specialist receives commendation for community work
AFF receives Covenant funding to support F&C victims of Domestic Abuse
Future of defence estate announcement
Are you interested in becoming a trustee?
Update on CarillionAmey complaints process
FREE accounting courses for Army families
AFF Big Survey 2016 - the future of military housing
AFF Annual Report 2015/2016 published
Forces in Mind Trust welcomes AFF Chief Executive to its Grants and Commissioning Committee
CarillionAmey set to improve customer service
Making the Armed Forces Covenant more worthwhile
Army to trial flexible working

 

New launch date for CarillionAmey customer housing portal

CarillionAmey (CA) have announced the new launch date for their customer portal as 6 March 2017. Read more

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AFF receives MOD response to loss of e-bluey

Following the news that the e-bluey service will end on 31 March, families have voiced their concerns about the loss of this simple-to-use service. Read more

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AFF receives Defence response to our FAM Manifesto

Following on from the incredible reaction we had to our Big Survey 2016: The Future of Military Housing, we developed the AFF FAM Manifesto as a direct response to the feedback we received from families.  

Here at AFF, we try to be balanced in our approach to all things, including the proposals around FAM, and appreciate there are many different views in this discussion. Read more

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MOD's FAM survey results released

The findings from the MOD’s FAM survey, which attracted over 12,000 responses from Army personnel, have now been released. AFF wants to make clear that this survey was created and driven by MOD and was separate to our own Big Survey 2016: The Future of Military Housing. Read more

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Latest AFF roadshow comes to Kinloss

AFF is coming to Kinloss in Scotland on 23 March to meet families at our latest roadshow. We have chosen Kinloss as we want to hear about life for families living in Scotland, whether in a city or an isolated location. Read more

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Did you know? Good news for homeowners redeployed within the UK

AFF is pleased to learn that the Government has extended support available to Service personnel and their families who own a home but are then posted overseas, to include those redeployed within the UK. Read more

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New Year, new career: FREE employability sessions for Army spouses/partners in Wiltshire

AFF is proud to announce our latest campaign in support of spousal employment. We’ve teamed up with workforce experts Manpower to bring Army families accessible, family-friendly employability advice and support, at a local level. Read more

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AFF responds to Scottish Cabinet Secretary for Finance and the Constitution’s announcement concerning tax rates in Scotland. 

The Scottish Cabinet Secretary for Finance and the Constitution, Derek Mackay, confirmed that he would not change income tax rates or bands and would also not replicate the UK Treasury’s tax cut for higher earners. This means that the 40% income tax rate will start at 43,430 in Scotland but will start at 45,000 elsewhere in the UK from April 2017. For further information on this, please click here

AFF is concerned that if this is applied to military personnel serving in Scotland, some could face a significant financial disadvantage as a result of their jobs. We are urgently seeking clarification from the MOD as to whether there will be an exemption for military personnel and will update families as soon as we know more.

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AFF responds to ‘Army 2020 Refine’ announcement 

Commenting on the Army 2020 Refine Announcement, our Chief Executive, Sara Baade said: “Following previous announcements on the Future of the Defence Estate, we know that families already have some concerns around potential moves and yesterday’s announcement around Army 2020 Refine will doubtless create more concern. We would like to reassure families that a key focus of AFF’s work in 2017 will be to look closely at the impact these moves may have on families. We will be working closely with chain of command and other organisations, including local authorities, sharing our evidence and recommendations and ensuring that families are communicated to and engaged with in the run up to, during and after moves to ensure that the impact of re-basing can be kept to a minimum.

If families do have concerns, we would recommend they contact their Unit Welfare Officer who should be able to offer clarity around these issues. AFF’s local co-ordinators are also on hand to offer support, so families should visit our contact us page to find out who their local contact is.

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AFF and the other Families Federations add families’ view to Covenant Annual Report

The Armed Forces Covenant Annual Report for 2016 is now published and, once again, the Families Federations were invited to comment and give serving families’ view on this important document. Read more

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AFF launches FAM Manifesto on behalf of Army families

Following on from AFF’s work ensuring Army families’ voices are heard during planning for the Future Accommodation Model (FAM), we have now developed the AFF FAM Manifesto. Read more

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AFF director among 2017 fellows of Clore Social Leadership framework

Congratulations to AFF Policy and Research Director Louise Simpson who has been awarded a Specialist Fellowship from social change charity, Clore Social Leadership. Read more

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Armed Forces children in Wales share their experiences through short films and digital stories

Two powerful films and a bank of digital stories have been launched to raise awareness of what life is like for Armed Forces schoolchildren in Wales. Read more

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AFF is coming to Kinloss, so save the date!

We’ll be back on the road in 2017, arriving in Kinloss on 23 March to meet as many families as we can.

Come to the Hunter’s Bar to meet your AFF team as well as local command and MPs and take part or simply listen to our Q&A session.

Look out for more details on the AFF website and across social media…

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AFF Germany Roadshow 2016 Q&As

This autumn’s AFF Germany Roadshow saw a great turnout of families, command and local organisations. We now have the answers for all questions asked on the day itself and those submitted in advance. These answers have been provided by the chain of command and subject matter experts. Click here to see the full list. Hot topics on the day included the timescale for the drawdown of BFG and the move back to the UK. The provision of children’s education in BFG and continuity on moving back to the UK was another key theme. The importance of providing information to families about the commitments of 20 Armoured Infantry Brigade was also highlighted. Many actions were taken away by the chain of command, such as looking into the policy of carpet replacement in the SFA in Germany. 

If you have any comments or additional questions about family life in Germany contact our Germany Regional Manager, Katy Brookfield on 0049 (0)1525 7435450 or rmgermany@aff.org.uk 

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AFF awarded Libor money for vital research into Army family life

AFF is delighted to have received a substantial LIBOR grant to conduct two new pieces of research into Army family life. Read more

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AFF discovers the secret to success for working Army spouses and partners

AFF recently ran a survey to discover how Army spouses are making work ‘work’ for them and their family. We wanted to learn about the secret to their success. Read more

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Service families to benefit from CMI membership

AFF is pleased with news the Chartered Management Institute (CMI) has signed the Armed Forces Covenant and pledged to support Service spouses and partners in gaining leadership qualifications to help them further their career.  Read more

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Spouses in business was order of the day at AFF’s latest roadshow

Catterick Leisure Centre was a hub of activity when AFF’s employment fair took place on 15 November. From cakes to cards, scarves to sports massage – spouse businesses were out in force to show off their wares and showcase their services. Read more

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Covenant commitments: ensuring your future

Did you know that as part of the commitments of the Armed Forces Covenant, you and your soldier should not be disadvantaged in your career goals and pension? Read more

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AFF Specialist receives commendation for community work

Huge congratulations to Laura Lewin, AFF’s Employment, Training, Allowances and Money Specialist, on receiving a commendation from the Bovington Garrison Commander for her dedication to the Bovington military community. Read more

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AFF receives Covenant funding to support F&C victims of Domestic Abuse

AFF is delighted to have received a grant through the Covenant Grants Fund to provide much-needed practical support to Foreign & Commonwealth (F&C) Army families dealing with Domestic Abuse (DA).  Read more

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Future of defence estate announcement

Defence Secretary Michael Fallon made an announcement on the future of defence estate in the Commons yesterday.

Commenting on the announcement, our Chief Executive Sara Baade said,

Whilst the announcement may raise some concerns amongst our families, it is important to remember that many of these moves are not imminent and will be taking place as far off as 2032, giving us time to ensure that the process of rebasing for families is as smooth as possible.

We will be working with chain of command and other organisations, including local authorities, to make sure families are communicated to and engaged with in the run up to, during and after moves to ensure that the impact of re-basing can be kept to a minimum.

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Are you interested in becoming a trustee?

AFF is seeking two volunteers who would like to take part, FREE, in a programme to help you become a trustee. This is normally at a cost of 200 each, but is being kindly sponsored by Serco.

Volunteering as a trustee allows you to learn, develop new skills and meet new people, while making a difference to your local community. What’s more, the average time commitment is only 30 hours a year!

Our Employment, Training, Allowances and Money Specialist Laura Lewin is currently working with Getting on Board, a charity that supports people to become trustees. They offer a bespoke trusteeship service designed to help you find a trustee role to suit your aims and interests.

To find out more or register your interest, contact Laura at etam@aff.org.uk 

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Update on CarillionAmey complaints process

Since the start of the CarillionAmey (CA) contract, AFF has continued to hear from families that the complaints process is not fit for purpose and we have consistently fed this back to CA and DIO.

Recently, AFF has been copied into correspondence that compliments the complaints team; something we have not seen before. As a result, we asked Stuart Jones, the new Head of Complaints (now called the Customer Solutions and Insight team), to tell you what has changed and why. Click here to read more.

Please let AFF know about your recent experiences with complaints by emailing housing@aff.org.uk 

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FREE accounting courses for Army families

If you’re interested in bolstering your employment skills, why not apply to take part in the ACCA-X programme from the Association of Chartered Certified Accountants (ACCA). Read more

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AFF Big Survey 2016 - the future of military housing

If you were one of the 8,322 people who took part in this year’s AFF Big Survey, you may be wondering what we’re doing with the information you provided us with.

Over the summer, we’ve identified key themes and emerging trends, which we are now in the process of raising with chain of command, senior politicians and decision makers to ensure families are properly considered if the changes proposed by the Future Accommodation Model (FAM) are implemented.

Click here to read our report, which details our findings and will act as an important tool for AFF when discussing the proposed changes to your housing provision with chain of command and MOD.

Thank you once again to all those who took the time to get involved.

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AFF Annual Report 2015/2016 published

AFF is the independent voice of Army families and passionately represents our unique community; Regular or Reserve, wherever they are based, whatever the make-up of their family. Throughout the UK and overseas, AFF provides essential links between families, the Army and government. We discuss, we challenge and we persevere to achieve policy change and progress in favour of Army families, as well as offering advice and guidance on all aspects of Army life, confidentially and in an easy to digest way. If you're interested in the figures and stories behind our work this year, take a look at our Annual Report.

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Forces in Mind Trust welcomes AFF Chief Executive to its Grants and Commissioning Committee

AFF is delighted to announce that our Chief Executive, Sara Baade, has been welcomed onto the Forces in Mind Trust’s Grants and Commissioning Committee. Read more

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CarillionAmey set to improve customer service

As you are all aware CarillionAmey (CA) and Army housing has been under the spotlight. To improve the situation CA are making the following changes. Read more

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Making the Armed Forces Covenant more worthwhile

AFF is excited to announce our latest campaign, ‘Did you know…’ that seeks to share the latest Covenant facts and ensure your family is getting the most from the Armed Forces Covenant.

Did you know that the Covenant is a promise by the nation to our service families to be treated fairly by the society they serve? Read more

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Army to trial flexible working

For a long time, Army families have told AFF that the often unforgiving work schedule of the Service person/s creates added strain to family life and causes many soldiers to consider leaving the Army in favour of a better work/life balance.

AFF is delighted to announce that the MOD has listened to these concerns and has decided to run a trial of flexible working.

The following is a Q&A covering the basics you need to know... Read more

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AFF is interested to hear your views or concerns about issues discussed on our website. Please email us at feedback@aff.org.uk.


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