Air your views on housing and win £100 vouchers

Wherever you currently live, whether in Service Family Accommodation or your own home, if you’re an Army family, we want to hear your views on the future of housing for Army families in our Big Survey 2020.

As a thank you, you’ll have the chance to win a £100 John Lewis voucher to spend on some extra home comforts this autumn.

The Future Accommodation Model (FAM) is being piloted at three sites across the UK.  FAM is a tri-service Ministry of Defence project, and the Army pilot site is in Aldershot.

While the MOD is deciding what the future of Army housing will be, it is important that Army families have a chance to air their views.

Give us your unique perspective 

Our Big Survey runs from 21 September to 19 October. It is a great opportunity have your say via your feedback to AFF. 

If you don’t live in the pilot site at Aldershot, your views are still important, as FAM could be rolled out further, so it’s important to make your voice heard and influence the outcome of the decisions being made.

Are you currently in Aldershot or due to be posted there? Have you or would you change your housing choice to rent privately or buy your own home?

Survey now closed

The survey has now closed. We would like to thank everyone who completed the survey – your feedback is vital.



    My partner and I are both serving and struggling with a 48 mile each way commute. I work hospital shifts at Frimley and he is posted to Aldershot so we both commute in the same direction from our FHTB home.

    I often find the hour commute home each way, especially at antisocial shift hours in the morning can be dangerous if my fatigue levels are high and if I have worked long hours (which I do compared to most). I work nights, long 13 hour shifts and weekends.

    We looked into getting a quarter together but the paperwork is heavily dependent on proving you cohabit to establish a LTR by JPA standards. My partner has only just moved down from a post at ITC Catterick so this way if classification is somewhat flawed. It seems unjust that with shifts as demanding as I have and with two serving personnel in the Aldershot area that we are both having to commute a near 100 mile trip each day purely because we are under the 50 mile limit, this rule fails to account for the shift patterns and accumulative fatigue that could put myself and other road users at risk. As well as a steep fuel cost claima that would be avoidable if we lived in nearby SFA.

    If we were married or shared a child I am certain the process would be far less complicated and we wouldn’t have to rely on 10% surplus before being eligible. This pressure often lends itself to forces couples to take the marriage path early for the wrong reasons. Surely there is a better way so people in similar situations to ourselves are not penalised by our work/living circumstances.

    Thank you so much for your comment, our policy & research team are always keen to hear families’ views. If you haven’t already done so, please do complete the survey also. If you would like our Housing Specialist to look into this for you, please drop Cat an email to

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