New regulations for mail sent via BFPO

From January 1 2021, once the EU transition period ends, changes to UK and international law will affect how mail and parcels will be cleared in the future. 

Parcels posted to and from BFPO customers in the EU and UK will require either a Royal Mail Customs Notification 22 (CN22), Customs Notification 23 (CN23) or Parcelforce Customs Pack (CP72) and Electronic Customs Data (ECD).   

It is the sender’s responsibility to ensure that the new regulations are followed and failure to do this could mean that items are seized and subjected to additional VAT or clearance charges by local customs authorities before they are released.  In extreme cases, it could also lead to parcels being returned or destroyed. 

New customs declarations will also need to be completed by the seller or sender when ordering online goods for overseas BFPO addresses, including in the EU. Customers should have the opportunity to either pay VAT or clearance charges (if applicable) up front or opt for these charges to be paid by the recipient under local country arrangements. 

It is likely that further changes will be introduced throughout 2021 so do keep an eye out for further BFPO announcements. 

For more info, see our Brexit- EU transition page.



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