Current job offers with AFF

You’ll be the first point of contact for Army families seeking advice and support on issues that affect them as a result of having a soldier in their family.  You will provide immediate advice and/or signposting to help them access the appropriate support, as well as work alongside our specialist policy and regional staff when required. As we increase our virtual presence you will also be responsible for elements of AFF’s social media engagement, primarily through Army families’ Facebook groups.

AFF employs an Enquiries Team to cover operating hours to respond quickly to Army families. Your core hours will be 20 hours per week: 10:30am – 14:30pm Monday to Friday. On occasion you may be required to work additional hours to cover absence and leave periods.

The role is home-based.

You’ll have an understanding and current knowledge of Army life and its impact on families, with the ability to work effectively within your small team, but also across the organisaton; developing relationships that support your role and others internally. You will have the enthusiasm and motivation to achieve results for Army families, with good listening and interpersonal skills, and some experience of working as part of a remote team.

A full list of the skills and experience we are looking for can be found in the Job Description.

AFF welcomes applications from all sections of the community.

• Enquiries Team Job Description
• Important Information for Applicants
• Application Form (completed form to be returned in Word format)

Any enquiries about the vacancy can be directed to the AFF HR team by email to recruitment@aff.org.uk

• Applications should be submitted by 22 May 2022. Shortlisted candidates will be notified by 27 May and invited to interview.
• Interviews will take place week commencing 6 June via Microsoft Teams (candidates will need access to a laptop/PC or tablet in order to attend).
• The start date for this post will be from 1 July onwards.