The Army Families Federation (AFF) respects the privacy of your personal data. Please read this Privacy Notice carefully as it contains important information about who we are and how and why we collect, store, use and share your personal data. This notice also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.
Army Families Federation is a charitable incorporated organisation registered in England and Wales with registered charity number 1176393 and a charity registered in Scotland with registered charity number SC048282 having its principal office at IDL 414, Floor 1, Zone 6, Ramillies Building, Marlborough Lines, Monxton Road, Andover SP11 8HJ. We collect, use and are responsible as “controller” for certain personal information about you and are regulated under the Data Protection Act 2018, along with the General Data Protection Regulation (UK, and EU where applicable) and other laws, most of which apply across the European Union and in the United Kingdom.
Information collected by us from you
Information collected from other sources
With regards to your visits to our website we may automatically collect the following information:
We use personal data primarily to ensure that the AFF team is able to efficiently help you with your enquiry. In addition, we use your personal data for purposes described in this policy or disclosed to you on our site. For example, we may use your information:
We will share personal data with law enforcement or other authorities if required by applicable law, otherwise we will not share your personal data with any other third party unless you have expressly given us permission to do so in order that we may assist you with your enquiry. Evidence-based data drawn from our database, survey forms or other similar platforms will be fully anonymised before being shared with a third party.
The provision of your personal data is legitimately required to enable us to fairly and appropriately assist you with your enquiry. We will inform you at the point of collecting information from you, whether you are required to provide the information to us. The amount of personal data we will require from you will depend on the complexity of your enquiry. We will never ask you for information that is surplus to requirements.
We will hold your personal data as listed above for a period not exceeding six years from the time of your last engagement with AFF. We are obliged by the OISC, the regulatory body that governs our Foreign & Commonwealth work, to maintain such data for six years. In the majority of other instances, we will not hold your personal data for this long and will endeavour to inform you of the time periods as appropriate in the Terms and Conditions for surveys or competitions. In accordance with UK GDPR you also have a right to submit a request ‘to be forgotten’. Any such request will be dealt with in the appropriate manner.
We shall collect, store and use (‘process’) your personal data in a manner that is compatible with the General Data Protection Regulation (UK, and EU where applicable). By submitting your personal data, you agree to the obtaining of this data by AFF for us to store and process.
We have appropriate security measures in place to prevent personal data from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Under the General Data Protection Regulation (UK and EU) you have a number of important rights free of charge. In summary, these include rights to:
For further information on each of these rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner’s Office (ICO) or your national data protection authority (if relating to GDPR EU).
If you would like to exercise any of those rights, please:
If you would like to unsubscribe from any AFF correspondence, you can click on the link which will be displayed on all emails. To unsubscribe from Army&You magazine use the link on the home page http://armyandyou.co.uk/or you can write to us at firstname.lastname@example.org. Please note it may take up to 14 days for your changes to take effect.
We hope that we can resolve any query or concern you raise about our use of your information. If we did anything wrong, please tell us: we want to resolve your complaint as quickly as possible – email us on email@example.com. The General Data Protection Regulation (UK and EU, where applicable) also gives you the right to lodge a complaint with a supervisory authority, in particular with the Information Commissioner within the UK (https://ico.org.uk/concerns/or telephone: 0303 123 1113), or your national Data Protection Authority within the EU https://edpb.europa.eu/about-edpb/board/members_en.
Any changes we may make to our Privacy Notice in the future will be reflected in the version held on our web page.
Questions, comments and requests regarding this Privacy Notice are welcomed and should be addressed to the AFF Data Lead:
Office Manager, Army Families Federation, IDL 414, Floor 1, Zone 6, Ramillies Building, Marlborough Lines, Monxton Road, Andover, Hampshire SP11 8HJ
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