Privacy policy

Army Families Federation (AFF) Privacy Statement

This privacy statement only covers the AFF website at Links to external websites are not covered by this policy.

Changes to the privacy policy

If this privacy policy changes in any way, we will post the new information on this page. Regularly reviewing the page ensures you are always aware of what information we collect and how we use it.

Surveys / Online Forms

We use Survey Monkey to conduct our surveys and create online forms. We use the enhanced security option, SSL. SSL is short for Secure Sockets Layer, and it is a protocol initially developed for transmitting private documents or information via the Internet. It essentially works through a cryptographic system that secures a connection between a client and a server. All our survey links show this by the URL being https:// so any personal details that you have chosen to provide are encrypted. Occasionally IP addresses may be collected purely as an auditing measure and for no other purpose. See Survey Monkey’s Privacy Policy


Our email marketing company is Constant Contact. If you sign up to receive our E-news your details are kept private and will not be sold or passed on to any third party. See Constant Contact’s Privacy Policy

Data Protection Act

For more information on your rights under the Data Protection Act 1998 see the Information Commissioner’s website

Contact Us

If you have any queries about this privacy policy you can contact us at the following address

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What our families say about AFF

“You really don't know what a difference you've made to our family life”

“You do a fabulous job..thank you AFF”

“A big thanks to the AFF F&C Support”

Find out more
approximately10,000enquiries dealt with in 2017
100%positive feedback on our Germany roadshow
around70,000reached in one online campaign
50%more Instagram followers in one year