What is AFF?


01   What we do

The Army Families Federation (AFF) is the independent voice of Army personnel and their families. We work to improve the quality of life for the Army family, wherever you are in the world.

AFF is independent of the Army and offers confidential advice. We will deal with your enquiry without revealing your identity.

AFF is often pivotal in achieving improvements for Army families such as changes to Government and military policy and changes to how things are provided for families. AFF does not do this by itself; our role is to highlight problems to the chain of command or service providers, and to work with them and other agencies to improve the support they provide to Service families.

AFF also provides a signposting service to help you find the right person to speak to, as well as providing useful information for Army families through its website and magazine, Army&You.

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02   How do we get things changed?

AFF works at a local level directly with families and local command. We’ll speak to Unit Welfare Officers and our specialists can help liaise with service providers with whom we have excellent contacts.

At a strategic level we work with Senior Command and our Chief Executive works with the most senior Army commanders and Government.

AFF collects evidence about issues that are of concern, and collates this information in a database. We use this data to inform the chain of command what families are concerned about.

AFF collects information by speaking to families either face–to-face when out in the community, on the telephone, via emails, feedback on our website, and through social media.

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03   What issues could you tell us about?

We will help with any issue you have as an Army family. Maybe you have come to a dead-end through your own efforts and are not satisfied with the answers you have been given or perhaps you want to highlight an issue so that AFF can work on it.

Some of the main areas we deal with are:-


Health and additional needs

Education and childcare

Employment and training

Foreign and commonwealth

Army Reserve


Money matters

Family life

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04   Why should you contact AFF?

If you want something changed – anything to do with your life as an Army family – tell us about it. We will negotiate and liaise with command and service providers and your evidence can help us to approach the Army and the Government to offer a better life for Army families.

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05   How you can contact AFF?

AFF has representatives worldwide – wherever you are posted to with the Army there will be someone you can contact. Visit the contact us page of this website.

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06   History and structure

We were founded in the UK in 1982 as the Federation of Army Wives Clubs, which later became the Federation of Army Wives (FAW), and evolved Branches in Northern Ireland, Germany and Cyprus.

In May 1996, we were renamed the Army Families Federation, and became a worldwide organisation run from a Central Office in Andover, Hampshire.

AFF is a charitable incorporated organisation and operates under a constitution approved by the Charities Commission. We are funded by a combination of public and non-public funding as well as outside sponsorship raised for one-off events and projects. AFF represents all members of a soldier’s family.


AFF is structured into a number of teams who support different aspects of our activities: Communications & Marketing, Policy & Research, Business Support and the UK and Overseas teams, who provide support to families worldwide.

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What our families say about AFF

“I truly appreciate the work that you all do.”

“Thank you for all the guidance and support. You have been amazing.”

“Your professionalism in this matter was more than welcoming”

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