Results of the latest tri-Service Families Continuous Attitude Survey (FamCAS) show 81 per cent of Army spouses and partners who used AFF in the past three years were satisfied with the help they were given.
And more than 74 per cent of them were aware of us as a source of support.
AFF’s Head of Policy Rachel Smith said: “AFF would like to thank all those who took part in this year’s FamCAS survey as along with our own evidence and data gathering, it helps us understand what is working well in the lives of Army serving personnel and families, and also what is not.
“We are delighted that 81 per cent of Army respondents who contacted AFF were satisfied with the support we provide as an independent charity.
“Our teams work tirelessly to raise issues to the Army/MOD and Government on behalf of every Army family who needs our support, and we will continue to do this on your behalf to ensure that your voice is heard.”
The annual survey, which was only available online this year, showed a slight increase in satisfaction with the quality of life as a Service family, up from 47 per cent last year to 52 per cent.
One area of improvement was satisfaction in the overall standard of SFA or SSFA which rose from 44 per cent in 2023 to 51 per cent – in line with 2022 figures but still lower than the 63 per cent reported a decade ago. Satisfaction with the quality of maintenance and repairs rose from 21 to 33 per cent – again lower than 2015 when it was 42 per cent.
Families were also asked if they were aware of the Forces Families Jobs platform, which is produced by AFF and offers advice on employment and training.
Least likely to own a home
The survey showed Army families were the most likely to live in SFA (69 per cent) and least likely to own a home (48 per cent).
More of them experienced difficulties with their children’s education (26 per cent) compared to Royal Navy/Royal Marines (15 per cent) and RAF families (19 per cent).
A total of 78 per cent of Army spouses were employed compared to 85 per cent of RN/RM and 84 per cent of RAF spouses and they were less likely than their counterparts to be positive about their household income.
The survey covered spouses’ attitudes to a range of issues including healthcare, overseas life, the effect of Service life on their careers, welfare and whether they felt valued by the Service.
Read the Tri-service families continuous attitude survey 2025 main report.
POSTED ON 24 JULY 2025
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