Pinnacle has extended the trial of regular drop-in sessions at some of its offices so you can discuss your SFA issues face-to-face with staff.
The scheme, which is being run alongside DIO, Amey and VIVO, offers you the chance to raise your concerns directly with the relevant teams and provide them with detailed information that can sometimes be difficult to explain over the phone or through email.
Even if you don’t have questions about your SFA, you’re welcome pop in to say hello to the teams and your local housing officer.
Teams will be available at the following locations:
Aldershot
Blandford
Brize Norton
Brompton
Colchester
Cosford
Gosport
Larkhill
Leuchars
Plymouth
Portsmouth
Waddington
Weeton
Windsor
Have a look at the Pinnacle website for opening days and times.
When going to visit the local teams remember to take any reference numbers you have along with pictures or videos if necessary.
The trial runs until the end of February and Pinnacle strongly encourages families to use the service where possible, to avoid it being discontinued in the future.
POSTED ON 9 DECEMBER 2024
UPDATED ON 9 JANUARY 2025
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