The Service Police Complaints Commissioner (SPCC) has launched a new website offering information on how to make a complaint and what to expect.
It’s aimed at anyone subject to Service law or discipline, including Regular and Reserve personnel, their families and civil servants.
Users can find an explanation of the SPCC and how it works, step-by-step guidance on making a complaint and data about investigation outcomes.
The website is also for police officers, Professional Standards Department staff, commanding officers and welfare leads.
Acting SPCC Jonathan Rees KC said: “Our new website makes it easier for people to understand who we are, how to access our services, and how we work independently.
“We are here to support those who are unhappy with how they were treated, to investigate where conduct and behaviour may have fallen short of the high standards that should be upheld.
“And to recognise where Service Police are working effectively, so that good practice and learning can be shared to support improvements.”
The SPCC oversees complaints for around 3,000 Service Police Officers around the UK and abroad. Its independent investigators and Defence civil servants investigate the most serious complaints, including corruption, sexual assault and death.
PUBLISHED ON 30 JULY 2026