The European Joint Support Unit (EJSU) HQ provides tri-Service support to more than 4,000 Service personnel and families, in over 110 locations across 26 countries in Europe. The main headquarters is based at SHAPE, which is in Mons, Belgium. EJSU has 16 National Support Elements (NSE) with locally based EJSU staff while the remaining units are supported centrally from EJSU HQ.
Covering such a diverse area, it is impossible to provide specific information for all EJSU supported locations, so the details below are intended as a broad outline of areas for you to consider.
As a previous CO of EJSU once said: “It is best to come with an expeditionary mindset” to make the most of your assignment and time in Europe.
Most people would view the standard of living in Europe as equal to, if not better than, the UK and while the EJSU endeavours to match UK standards in healthcare, education, welfare and family support, there are some forms of support that it’s not possible to provide in certain locations.
In AFF’s experience certain locations can be challenging for some families. So please do your research and seek advice if needed. It’s better to be fully informed. See the Considerations section below.
EJSU HQ has recently launched EJSU.net, an information gateway providing details on living in Europe and Turkey. There are helpful guides for most locations and some useful contact details.
If you are at the stage of considering a family posting to EJSU, please do get in touch so AFF can provide you with the information and contacts you need to make an informed choice firstname.lastname@example.org
Contacts to other organisations who might be able to help can be found at the bottom of this page.
Once you’ve received your assignment order, you should be able to access a web link to the EJSU welcome pack. This provides key information on your posting, and also includes all the forms you will need to complete prior to booking your removals.
You are responsible for completing all the necessary supportability clearances in advance of your posting. This means declaring any medical, educational, or other needs that might require support prior to accepting your assignment. This is to make sure you and your family can be well looked after in your posting location.Back to top
Check them today! You are responsible for ensuring that everyone in your family has a valid passport and in some cases a valid visa. Passports need to have at least six months left and be less than ten years old on the day of travel.
You can claim back the cost of your passport for all immediate family members where a renewal or initial application is necessary; your soldier’s Unit Admin Office (UAO) will guide you.
If someone in your family doesn’t have a British passport, please make sure they have the right travel documentation for the country that you are posted to, or may frequently travel through (eg Schengen area countries). Visit www.ukba.homeoffice.gov.uk for all you need to know, or try the Foreign & Commonwealth section of the AFF website.Back to top
You are entitled to allowances such as Local Overseas Allowance (LOA) and Get You Home (Overseas) Allowance and Overseas Private Vehicle Provision (OPVP) while abroad. These allowances offset some of the additional costs of living abroad as a family. They are designed to reflect the differences in the cost of living overseas and are reviewed regularly.
With the introduction of the new LOA system on 1 July 2021, we’re not able to provide details of the rates during the transition period. Please ask your unit admin for more information.Back to top
In EJSU, all Service Family Accommodation (SFA) allocations are processed by DIO. You must complete an MOD e1132 (application to occupy Service Family Accommodation) at the earliest opportunity and return it to DIO SD OS Accm. This will enable DIO to assign suitable housing for you and your family. Please note:
Now the UK has left the EU any non-EU national wishing to work in the EJSU host nations will need a work permit and or visa (requirements vary according to location). The application processes can be lengthy and convoluted and you may need to have a job offer in advance. Please do your research and consider your options.
These are also limited across EJSU.
United Kingdom Dependant positions are available in some EJSU locations under the provisions of the Status of Forces Agreement (SOFA), although they are limited in the more isolated areas.
At SHAPE for example there are about 95 positions, jobs become available at different times as people move in and out of the area. Part-time and full-time employment opportunities are offered in various departments including EJSU, Defence Infrastructure Organisation, The British Section of SHAPE International School and the Medical Centre. Positions require varying levels of experience and qualifications, in areas like personnel, administration, finance, education, welfare and IT support.
You can register to receive information on the current vacancies in SHAPE by emailing the automatic registration system using EJSU.email@example.com as the address and quoting ‘Register’ in the subject line. You don’t need to wait until you arrive in SHAPE to apply for a job – you can apply in advance.
The availability of jobs is far more restricted across much of the EJSU area, especially in the more isolated areas. For information on job opportunities in other locations please contact the local Community Liaison officers, these jobs are usually advertised on the community Facebook groups and newsletters.Back to top
Education provision varies across EJSU supported areas. In some locations, MOD schools are used. The only EJSU locations that have access to MOD schools are SHAPE, Brunssum, Naples and Ramstein.
Where MOD schools are not available, international schools are used where possible. However, parents should be aware that some of the international schools offered will not be suitable for all children and there is no English speaking provision in some locations. Please bear this in mind as it could affect your child’s ability to read and write in English.
Using a local school can bring other holistic benefits to a child; it exposes them to a different culture and community and gives them the opportunity to learn a different language at a young age.Back to top
There are no MOD schools providing a secondary education in EJSU. Secondary education is covered by using international schools, where possible, which either provide the facilities for children to complete the International Baccalaureate or IGCSE’s. There can be quite a considerable amount of travel involved for children to get to these schools, and in many locations there is no access to a school bus, which will mean that you will be responsible for taking and collecting your child from school.Back to top
Childcare for children up to three years old is available through the local host nation provision or the American Child Development Centres (CDC) in the larger NATO bases. Please be aware that host nation childcare will differ from UK standards and will, more than likely, not be in English. The American provision, where available, is full time only and there is a priority waiting list dependant on the working status of both parents.
For 3 to 4-year-olds the provision varies across the EJSU locations, but in general, families should be able to access 15 hours of childcare per week for 38 weeks free of charge as per UK entitlement as well as the 30-hour provision if eligible. Both entitlements may be restricted by local provision in some EJSU locations.
Childcare for 3 to 4-year-olds will either be through MOD-provided settings or through access to the MOD Overseas Nursery Authority (ONA). The ONA allows parents of 3 to 4-year-olds to apply for reimbursement of nursery fees. More information can be found here.Back to top
Healthcare in EJSU is managed through Healix. In SHAPE, Naples and Brussels, UK military clinics provide primary care. In all other locations it is sourced from local providers using host nation public health services or the private sector. Secondary care is provided locally in all locations.
It is essential that all medical screening forms are completed for each family member as soon as possible prior to arrival to ensure that you are eligible for medical treatment. You will need to complete both MOD and Healix medical screening for all family members.
On leaving your current NHS GP Practice (if you are UK based) all families are required to register with the Central European Practice (based in SHAPE). This ensures that you are able to have medical oversight by the EJSU UK medical team if needed and a summary of your medical records are accessible during your posting.
Your UK European Health Insurance Card (EHIC) will continue to be valid until its current expiry date. Thereafter you will be able to apply for a new UK Global Health Insurance Card (GHIC). (Please note a GHIC will only cover you in EU countries, they do not apply in Norway, Iceland, Liechtenstein or Switzerland.)
EHIC and GHIC are issued free of charge – be wary of unofficial websites that may charge.
EHIC and GHIC do not replace travel insurance so make sure you have appropriate travel insurance with health cover for any pre-existing conditions before you travel. You can read advice on buying travel insurance with the right cover here.
All dental treatment is delivered through host nation provision (apart from at SHAPE and Brussels where this is a UK Dental Practice). Where there is a local NSE they will be able to advise and help with sourcing local provision. Your family will be entitled to standard NHS treatment but any treatment beyond this must have UK approval first. All boarding school children within EJSU (including SHAPE and Brussels) must be registered with a UK dentist as there is no entitlement for host nation dentistry during their holidays (apart from emergency treatment).Back to top
Families planning on bringing pets with them to EJSU supported locations should be aware that they will need to comply with local law as well as UK regulations in taking their pets abroad and then back to the UK. The UK is now a Part 2 listed third country under the EU Pet Travel Scheme. This means that a current EU pet passport issued in GB is not valid for travel to the EU. Please check to make sure you know what the requirements are at www.gov.uk/taking-your-pet-abroad.
You need to include the details on your housing application too, as contracts laid out by some landlords state that they do not wish to have pets in their property.Back to top
EJSU has 16 National Support Elements (NSE) in locations with larger numbers of Service Personnel and families. These are managed by locally based EJSU staff, whereas the smaller and more isolated areas are managed by a dedicated team based at HQ EJSU.
Belgium – NSEs in SHAPE, Brussels
Denmark – Copenhagen, Viborg, Aalborg, supported by Stavanger NSE
Finland – Helsinki, supported by Stavanger NSE
Germany – around 30 locations including NSEs in Ramstein, Ulm, Wesel
Italy – 9 locations including NSEs in Milan, Naples, Poggio, Rome
Netherlands – 8 locations including NSE in Brunssum
Norway – 4 locations including NSE in Stavanger
Portugal – 4 locations including NSE in Lisbon
Spain – 6 locations including NSEs in Madrid, Torrejon
Sweden – Stockholm, supported by NSE in Stavanger
Turkey – 4 locations including NSEs in Istanbul, Izmir
Albania – Tirana
Austria – Vienna
Bulgaria – Sofia
Croatia – Zagreb
Czechia – Prague
Estonia – Tallinn, Tartu
France – 22 locations including Lille
Greece – Athens, Thessaloniki
Latvia – Riga
Lithuania – Vilnius
North Macedonia – Skopje
Poland – Bydgoszcz, Elblag, Szczecin, Warsaw
Romania – Bucharest
Serbia – Belgrade
Slovakia – BratislavaBack to top
Alternative sources of information for EJSU can be found either through the other Families Federations or the HIVE and iHIVE:
On behalf of the chain of command Army HIVE delivers information, arrival packs and deployment packs to support the military community on a variety of topics. In some locations support is available face-to-face through a network of HIVE Information Centres and HIVE information support officers, as well as online through social media https://www.facebook.com/ArmyHIVE and www.twitter.com/ArmyHIVEinfo and the local HIVE blogs:
The tri-service International HIVE (iHIVE) provides location-specific guides and information available to download from the iHIVE blog at ihiveinfo.blogspot.com
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